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Chilly's 2023 Frostval Gifting Event

Alina | Tuesday, December 5, 2023

The Event begins December 8th. Signup Quest Now Available.

Chilly's back in Battleon to help you have the happiest holiday ever! Our Frostval AdventureCoin Gifting event begins this Friday. Complete his quest to allow your hero to give or receive ACs once the donation event begins. The seasonal Generosity Coin merge shop is ALSO back, for anyone looking to spend last year's coins now. Read on for more news about what the event is, how it works, and what to expect.

One of the best parts of our videogame community is seeing heroes helping each other. Some help new players in-game, and many others will host activities, scavenger hunts, or do Artix Point giveaways on social media. We want to help bring that spirit of giving in-game.

How to Participate

  1. Complete Chilly's quest to participate in the event

Choose which of your accounts can receive donations by having them complete Chilly's Quest (or not). 

Quest Requirements:

  • Account is level 30+
  • Confirm your email address 

Need help confirming your email address? Check out the Support Page for more exact steps.

  1. Log in and talk to Chilly

Once the event begins on December 8th, your character will be ready to give or receive AdventureCoins!

Frostval Gifting FAQ (Frequently Asked Questions)

What are the requirements to donate a gift?

  • Complete opt-in quest

What are the requirements to receive a gift?

  • Account at least 2 weeks old OR donate ACs
  • Online in last 24 hours
  • Verified email
  • Complete opt-in quest

How much can I donate per day? 
There is no limit to how many times you can donate each day. (There is a limit on how many upgrade packs an account can buy each day.)

How much can I win each day? 
There is no limit to how many times in a day you can receive a random AC gift.

Can I choose who gets my donation? 

Nope! In the spirit of the season, your gift will go to a random eligible hero. Make someone's day bright... even if you don't know who they are!

Can staff accounts get on the leaderboard or give to players? 
Nope! Team members' staff accounts can only give to other staff accounts. They will not appear on the public leaderboard. Team members' normal (regular player) accounts can give to other players and may appear on the leaderboard.

How will I be notified if I get a gift? 
You'll see a message when you login if you've received a gift since your last login note

What are the reward tiers? Will they go rare?
Find more details on the reward tiers this Friday! Tier rewards will go rare, while the generosity shop gear is seasonal. New gear will be added this year.

How long will this be available? 
Through January 2nd, prizes to be awarded on Jan 3rd.

Does the amount of AC donated affect your merge coins received per donation? 
You can get a max of 1 Generosity Coin per day, awarded the first time you donate for the day. Every donation you make will contribute to your reward milestones total.

So, is this REALLY totally random? 
It really is! The game will look for any eligible account on any server and will randomly choose who to give your prize to. You cannot specify which character will get your ACs.

What if I'm offline? 
The game will look for any account that was logged in within the last 24 hours. If you aren't online when you get a gift, it will still be added to your account the next time you log in.

When do I get notified? 
There are currently a few ways of being notified you received a gift: when doing battles or switching maps in-game, or when you log in. 

What if I make a mistake and donate the wrong amount? 
The game will ask you each time if you’re sure you want to donate that amount. We cannot give refunds for incorrect donations, so please check and double-check before you hit the donate button and before you confirm the donation amount.

What if I pick the wrong item in the Generosity Shop? Can I get my Generosity Coin back? 
We cannot give refunds for Generosity Coin shop purchases, so please check and double-check before you spend a GC on an item in the merge shop. 

Can I see how much I've donated, or how much I've received? 
Yes! Log in to your account manager to see your gifts and what you've given.

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