Alina | Monday, August 23, 2021
Last week, we released the Hai Kyuute!! Anime Collection Chest, which included all of the anime-inspired volleyball gear, pet, and house/house items. Due to a several issues (unclear marketing + an inaccurate in-game shop note), some players purchased the chest thinking it would contain all of the rare armor sets from the Featured Gear Shop.
The homepage + Design Notes image, plus the in-game shop note were fixed around 2 AM EST on August 21st. If you purchased the chest before the fixes rolled out, you can submit a ticket for a refund until August 27th. Contact Player Support at: support.artix.com